If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions.
To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add.
Select the name of the printer, and then choose Remove device. Open Start > Settings > Devices > Printers & scanners. Make sure your printer is on and connected to your PC. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers. To open the IJ Scan Utility, go to the Applications folder from Finder. Open the Canon Utilities folder, then the IJ Scan Utility folder. Double-click on IJ Scan Utility or IJ Scan Utility2. pkg (package) file to beign the driver installation. A Disk image will be placed on the desktop. Click Download.Īfter the download is complete, double-click the downloaded file. The listed software will vary based on your model. pkg (package) file to begin the driver installation.įollow the prompts to complete installation.Īfter installing the appropriate driver, find the IJ Scan Utility. Once the download is complete, double-click the downloaded file. A disk image will be placed on the desktop. Open this file, then open the. Select Download to save the file to your computer. The listed driver will vary based on your model.įor some models, such as the PIXMA MX722 and MX922, the IJ Scan Utility is included with the TWAIN driver. Select your model when it appears in the drop-down list.įind the TWAIN driver or the ICA driver. For this example, the PIXMA MX922 will be used. will be listed.Įnter your product model in the search box. Follow these steps to obtain and install both downloads: In order to scan, it is necessary to download and install the scan drivers and the IJ Scan Utility software. Learn how to download and run the IJ Scan Utility on a Windows PC.ĭownload the Scan Drivers and then the IJ Scan Utility
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